Repair Status Tracking
Free Repair Tracking Software for Computer Repair Shops
Track every repair with a permanent repair number, current status, assigned technician, needed-by date, notes and customer contact history.
Free software. No trial. No required parts purchases.
Create Free Repair Center AccountSee How It Works
- Free Repair Management
- 10% Off TechStockHouse Parts
- Integrated Parts RFQs
Actually Free
No software subscription.
Built for Repair Shops
Customers, devices, technicians and repairs.
Parts Built In
Use TechStockHouse, your inventory or another supplier.
Your Data Is Portable
Export your repair-management records.
Track Status Without Guesswork
Every repair receives a Repair Tracker number and a current status so staff can find what is checked in, waiting for a part, ready, overdue or completed.
Needed By dates, repair age and updated timestamps help surface jobs that need attention.
Timeline and Customer Contact
Internal notes, customer calls, voicemails, customer-called events, email prepared records and Customer Notified actions create a chronological repair history.
Public status lookup lets the customer check the repair status without seeing internal notes, sourcing details or private costs.
Warranty and Comeback Visibility
Linked comeback repairs preserve the original repair context so repeat issues are easier to diagnose.
Repair Center Features
Everything a Computer Repair Shop Needs to Stay Organized
Repair Tracking
Repair Tracker numbers, status, Needed By, aging and history.
Public Repair Status
Customers can check repair status without a TechStockHouse account.
Customer Contact Tracking
Track calls, voicemail, prepared emails and customer notification status.
Warranty / Comeback Repairs
Create linked follow-up repairs without losing original history.
Data Export
Export the shop customers, devices, repairs and operational history.
Technician Assignment
Assign and reassign repairs and organize work by technician.
How it works
Run the Repair From One Place
From check-in to completed repair, keep the entire job connected.
Check In
Customer, device, serial and Repair Tracker.
Diagnose
Assign a tech, add notes and use checklists.
Source Parts
Use your inventory, TechStockHouse or another supplier.
Track Progress
Parts, approvals, customer contact and repair status.
Complete
Final testing, customer notification and complete repair history.
Built for daily shop use
One Workspace for Repairs, Parts and Customer Updates
Keep assigned technician, parts status, customer contact history, repair tracker numbers and daily repair work in one organized Repair Center workspace. Shops that need deeper status visibility can review the repair tracking tools, while counter teams can explore repair ticket intake.
- Assigned Technician
- Parts Status
- Customer Contact History
Parts sourcing built in
Need a Part? Request It Without Leaving the Repair
Enter a part number or description, add device model and unit serial or service tag when helpful, submit up to five lines manually, or upload a spreadsheet for larger RFQs. Laptop shops can see how those details fit into a laptop-specific repair workflow.
TechStockHouse can respond with condition, price and ship date. If your shop uses another supplier, Repair Center still lets you track that part inside the repair.
What you get for free
Feature Comparison
| Feature | Repair Center |
|---|---|
| Repair Tracking | Included |
| Customer & Device Records | Included |
| Technician Assignment | Included |
| Quick Intake | Included |
| Printable Repair Tickets | Included |
| Repair Checklists | Included |
| Customer Status Lookup | Included |
| Parts RFQs | Included |
| Parts Tracking | Included |
| Shop Inventory | Included when enabled |
| External / Customer-Supplied Parts | Included |
| Warranty / Comeback Repairs | Included |
| Data Export | Included |
| Customer billing/payment processing | Use your existing system |
| Software Subscription | $0 |
Your Repair Data Is Yours
You can export customers, devices, repairs and repair history when you want. Your shop data stays portable, and TechStockHouse private sourcing/vendor/cost details are not mixed into your export.
FAQ
Common Questions
Is TechStockHouse Repair Center really free?
Yes. Repair Center accounts can use the repair-management software without a software subscription.
Is this a free trial?
No. The Repair Center software is not positioned as a time-limited free trial.
Do I have to buy my repair parts from TechStockHouse?
No. You can track your own inventory, parts from TechStockHouse, parts bought elsewhere and customer-supplied parts.
Can I track parts I buy somewhere else?
Yes. You can record supplier, cost, order reference, tracking, received status and installed status for externally sourced parts.
Can customers check their repair status?
Yes. Customers can use the public repair status page with their Repair/Ticket number.
Can I assign repairs to technicians?
Yes. Repairs can be assigned and reassigned to technicians.
Does it include repair shop inventory management?
Shop inventory tools are built into Repair Management and can be enabled for a Repair Center company.
Can I export my repair-shop data?
Yes. Repair shops can export their own repair-management data.
Does TechStockHouse process my repair customer payments?
No. Use your existing billing, POS or accounting system for your customer payments.
Can I submit parts requests if I do not know the part number?
Yes. You can submit a description, device model and unit serial or service tag so TechStockHouse can review the request.
Software resources
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Manage repairs, track parts, organize technicians and submit RFQs - with no software subscription.
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Free Repair Management · 10% Off Eligible Parts · No Required Parts Purchases